Benchmarks for meaningful involvement
The standards offer a shared way to describe effective public involvement and to identify practical areas for improvement.
They are designed for people who contribute to research, research teams and organisations supporting health and care research. The framework encourages flexible, collaborative working; a learning culture; clear communication; and the sharing of useful practice.
Public involvement means people working with researchers to influence priorities, plans, delivery and communication. It is different from taking part in a study as a research participant.
A framework for reflection
The standards are not a checklist to complete once. They provide prompts for discussing what is working, where barriers remain and what should change next.
What the standards cover
The publication brings together six connected areas for teams and organisations to consider when developing their approach.
Inclusive opportunities
Make opportunities visible, accessible and relevant to people with different experiences and circumstances.
Working together
Build relationships based on mutual respect, shared expectations and clear ways of working.
Support and learning
Offer preparation, practical support and opportunities to develop confidence and knowledge.
Communication
Use plain language, explain decisions and make it easier for people to contribute meaningfully.
Impact
Record how public contributions influence decisions and share that learning with contributors.
Governance
Embed involvement in leadership, planning and review so it has sustained attention.
Using the framework
Begin with an honest discussion of the purpose of involvement in a project or programme. Identify who needs to be included, what decisions remain open and what support will make participation possible. Review progress during the work, not only at the end.
- Agree which areas are most relevant to the work in hand.
- Include public contributors in planning and review conversations.
- Keep a clear record of contributions, decisions and follow-up actions.
- Share learning in accessible formats and explain where suggestions could not be taken forward.